Frequently Asked Questions
Everything you need to know about your order and our collections.
Where does Carne Bollente ship to?
We offer worldwide shipping. Delivery times and costs vary depending on your location, with express options available for most international destinations.
How do I care for my garments?
To preserve the quality of our embroidery and prints, we recommend washing your items inside out at 30°C and avoiding the tumble dryer.
What is your return policy?
You have 14 days from the date of delivery to return your items. Products must be in their original condition, unworn, and with all tags attached.
Are your products sustainably made?
Yes, we focus on ethical production. Most of our collections are made in Portugal using organic cotton and eco-friendly materials to minimize our environmental impact.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna in selected regions.